Mobile / Slots
These terms set out how your pajaktito account works — what you can do, what we commit to, and how to raise a concern when something is unclear. Every section below covers a specific part of the agreement between you and us, from account access and wallet transactions to how we handle your data and who to contact when you need answers.
By opening and using a pajaktito account, you enter into an agreement with us that is governed by these terms and conditions. Access to our platform — including the sports betting section, casino lobby, and account wallet — depends on where you are located and whether your use is permitted under local law in Indonesia. We do not extend access to regions where such activity falls outside what local law allows, and nothing in these terms should be read as a legal confirmation of eligibility in any specific jurisdiction. Your wallet on this platform supports transactions through DANA, OVO, and GoPay. When you initiate a deposit or a withdrawal, the transaction details — including any applicable limits and verification steps — are shown inside your account at the time of the request. We do not impose hidden fees on top of what is disclosed at that point, and your transaction history remains accessible in the account dashboard after login. These terms apply to all account activity, whether you access the platform through a mobile browser on Android or iOS, or through a desktop connection. We update these terms when our policies change, and the version shown in your account is always the current one. Continued use of the account after an update means you accept the revised terms.
Wallet deposits and withdrawals via DANA are subject to the limits shown in your account at the time of the transaction.
OVO transfers are processed according to the steps and verification instructions displayed inside your account dashboard.
GoPay payments are available where your account is verified and the option is shown in the payment section of your account.
These terms apply equally whether you access your account via mobile browser or desktop. No separate mobile-only terms exist.
Not every part of your experience with pajaktito falls under the same set of rules. Understanding where this policy applies — and where it does not — helps you know which terms govern each interaction and where to look when something falls outside our direct control.
This policy governs how your account is created, verified, and maintained. It covers login security, account settings, and the conditions under which access may be reviewed. Changes to your account details must follow the steps shown inside your account.
Deposits and withdrawals processed through DANA, OVO, or GoPay are covered under this agreement. The limits, verification requirements, and transaction records for each method are visible in your account at the time of the transaction.
Game content from the studios available in the lobby — including slots and live tables — is governed by these terms in the context of your account activity. The rules of individual games are set by the respective studio and displayed inside the game itself.
Payment processors, e-wallet providers, and any external services you connect to your account operate under their own terms. We are not responsible for the policies or practices of those third parties, though we only work with services whose basic practices align with safe account handling.
These terms are not just obligations on your part — they also describe what you are entitled to do as an account holder. You can review your full transaction history at any time by heading to the history section inside your account after login. Each entry shows the method used — DANA, OVO, or GoPay — the amount, and the status. If a record appears incorrect, the right step is to raise it through the support channel rather than waiting; our support team can access the same records and verify the details against our system. You can update your information — including contact details and wallet preferences — through the settings section shown in the account. If a field is locked, it means that piece of data has been verified and must be changed through the support process rather than self-service. For any change that affects your payout route, we will confirm the update before it takes effect. If you have a question about how these terms apply to your specific account situation, the contact paths in the support section below are the right starting point.
Open the transaction history section in your account to see every deposit and withdrawal. Each entry includes the payment method, amount, and current status, giving you a clear view of all account activity.
Update contact information and wallet preferences in account settings. Fields that have been verified through our process must be corrected via the support route rather than direct self-service editing.
If a term is unclear or you believe a rule has been applied incorrectly to your account, reach out through the live chat or email channel. Provide your account reference and a short description of the issue.
For account-level issues — including access problems, wallet discrepancies, or data correction requests — contact support directly. Escalation is available if the first-level response does not resolve the matter.
When these terms raise a question or something in your account does not match what you expect, these are the three ways to reach us. Each channel handles the same range of policy and account queries — choose the one that fits how you prefer to communicate.
Open the chat icon from any page inside your account for direct messaging with the support team. This is the quickest route for time-sensitive account or transaction questions.
Send a detailed description of your query — including your account reference and the relevant transaction or policy section — to the support address shown in your account settings page.
The help section inside your account contains answers to the most common policy and transaction questions. Start there for a quick answer before escalating to live chat or email.
Handling your information carefully is a core part of how these terms operate in practice. This section explains how we approach data storage, account security, and the choices available to you when you want to request a change or understand what we hold.
We retain account records — including transaction history and account details — for the period required by the terms of service and applicable local requirements. The specific retention period for your account is disclosed in the data section of your account settings.
Your account is protected through login verification steps shown at the time of access. If you suspect unauthorised access, the account settings page includes a path to update your credentials and alert the support team immediately.
We use cookies to keep your session active and to understand how the account pages are used. The cookie settings panel — accessible from the account settings area — lets you review what is active and adjust non-essential categories.
To request a correction to the data we hold on your account, or to ask what information is associated with your account, contact the support team through the email channel with your account reference. We will respond through that same channel.
These questions cover the most common points account holders raise about how these terms work, what they can ask us to do, and where to go when the standard answer is not enough.
The current version of the terms is always shown in your account after login. We do not keep outdated versions active — when the terms are updated, the version in your account reflects the change, and we will let you know through the contact details on your account.
Yes. Whether you access your account through a mobile browser on Android or iOS, or through a desktop connection, the same terms apply. There is no separate mobile policy, and your account settings and history are identical across both access methods.
If a transaction record looks incorrect — for a DANA, OVO, or GoPay payment — raise it with the support team through live chat or email. Include your account reference and the transaction date. The team can verify the record against the system and follow up through the same channel.
Account records are retained for the period set out in the terms and applicable local requirements. If you want to know what data is held on your account or request a correction, contact support by email with your account reference and a description of your request.
Access depends on local law and whether your region is among the eligible areas. The eligibility check happens at the account registration step, and the current status of your access is visible inside your account. If your access status changes, we will notify you through your registered contact details.
Start by reaching out through live chat or email with your account reference and a clear description of the concern. If the first response does not resolve the matter, ask the support team to escalate it. We keep a record of all escalated cases and follow up until the question is answered.